SBC Internet Services (SBCIS) is taking positive steps to help combat junk email and spam. In addition to network upgrades, plus free spam filtering and anti-virus software that come with migrating to the SBC Yahoo! service, SBC is implementing outbound SMTP port controls to ensure the SBCIS network is as reliable as possible for our Members.

SBCIS began filtering Port 25 to separate outbound SMTP mail from dynamic IP mail. Most Ameritech.net Members already use SBCIS SMTP mail servers for outbound email and will not be impacted by this filter.

Members using a non-SBCIS SMTP mail server, such as a private company or university mail server, will not be able to send outbound email until one of the following actions are taken:

• Convert your outgoing mail to the SBCIS mail servers. For step-by-step instructions, see Additional Resources below.
• Contact your server administrator for information about alternate access methods allowing connectivity to the 3rd party mail server (i.e., VPN, Web mail or Outlook Web Access).
• Request that SBC removes the SMTP port filter from your account: on the Abuse of Service form, enter the details of your request in the Abuse Description field.

Additional Resources

I. What are my SMTP mail server settings?
You can find you correct mail server settings in Member Services.

1. Go to Member Services.
2. Click Access Numbers.
3. Click the Access Numbers and Server Settings link.
4. Enter your phone number and click the Find! button.

II. How do I verify or update the SMTP settings in my mail client (Outlook Express, Netscape Messenger)?
Follow the instructions below for your mail client.

• Outlook Express for Windows
• Outlook Express for Macintosh
• Netscape Communicator 4.x

Outlook Express for Windows:

1. Click on the Tools menu in Outlook Express.
2. Click on Accounts.
3. Click on the Mail tab.
4. Select your Ameritech.net email account and click on the Properties button.
5. Click on the Servers tab.
6. Verify that the Outgoing mail (SMTP) field contains the correct mail server setting.
7. Click OK.
8. Click Close.

Other mail clients

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Outlook Express for Macintosh:

1. Click on the Tools menu in Outlook Express.
2. Click on Accounts. The Accounts window will open.
3. Click on the Mail tab.
4. Select your Ameritech.net email account and click the Edit button.
5. Verify that the SMTP server field contains the correct mail server setting.
6. Click OK.
7. Close the Accounts window.

Other mail clients

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Netscape Communicator 4.x:

1. In Netscape, click the Edit menu and select Preferences.
2. In the Category list, double-click on Mail & Newsgroups and select Mail Servers.
3. Under Outgoing Mail Server, verify that the Outgoing mail (SMTP) server field contains the correct mail server setting.
4. Click OK.

Other mail clients

Thank you for your attention to these matters,
SBC Internet Services